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Loyalty & Points Questions?

How does it work?

Our loyalty program rewards your spending both in person at the shop and online.  Each dollar you spend earns one point.

When you reach 500 points earned you will receive a credit for $25.  Credits can be banked in your account. The maximum credit you can redeem at one time is $50.00

Signed up in shop but now shopping online?

If you have signed up in person at our shop you will also need to sign up online by clicking here.  Follow the link and click on My Account/Register.  Please use the same phone number and email you used when signing up in shop.  If you can't remember what you used give us a call and we can help you sort it out.  401-621-9650

Where do I redeem my points?

If you have a one or more credits available there will be a small pulldown in the shopping cart that you can select to apply your reward.  Unfortunately it's not super obvious but it will be there.  Note it's in the shopping cart and not in the final checkout.  Make sure your are looking in the cart.

Still don't see your reward?

Ok here's where it gets a little wacky.  Rewards can not be applied to any other discounts. If you are buying blue tag wines or mixing together a case of wine or anything that received a discount, the system will not allow you to apply a reward credit. If you have a discount on your order the only way to redeem your points is to make a second order with items that are not discounted, equal to your reward amount and apply the reward.  We will see the two orders and merge them.  Sorry for the inconvenience.  We know it sucks but it's the way our E-Commerce provider set the system up. Still don't follow?  Definitely understandable.  Give us a call at the shop and we can clarify.  401-621-9650

 

 

 

 

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